Privacy Policy

Cosmicraft Labs

Effective Date: 01 January 2026

At Cosmicraft Labs (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://cosmicraftlabs.com/ or use our services, including software development, SaaS solutions, and 3D printing services.

By accessing our website or engaging our services, you agree to this Privacy Policy.

1. Information We Collect

a. Personal Information
We may collect the following information when you contact us or use our services:

  • Name
  • Email address
  • Phone number
  • Business details
  • Project requirements (software, SaaS, or 3D printing specifications)

b. Project & Technical Data
For service delivery, we may collect:

  • Website/app content and credentials
  • Design files, 3D models, or CAD files for printing
  • API keys or integration details (if required for development)

c. Automatically Collected Data
When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and session duration

d. Cookies
We may use cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Enhance user experience

2. How We Use Your Information

We use collected data to:

  • Communicate with you regarding inquiries or projects
  • Deliver development, SaaS, and 3D printing services
  • Process orders and manage projects
  • Improve our website and services
  • Ensure security and prevent misuse
  • Comply with legal requirements

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information with:

  • Trusted service providers (hosting, analytics, deployment tools)
  • Third-party APIs or platforms required for your project
  • Legal authorities if required by law

4. Third-Party Services

Our services may involve third-party tools such as:

  • Cloud hosting providers
  • Payment gateways
  • APIs and integrations
  • 3D printing software or slicing tools

These services operate under their own privacy policies, and we are not responsible for their practices.

5. Data Security

We take reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only for as long as necessary:

  • To complete your project
  • To provide support and maintenance
  • To comply with legal obligations

Project files (including 3D designs) may be retained for record or support purposes unless requested otherwise.

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data

To exercise these rights, contact us at:
Email: hello@cosmicraftlabs.com

8. 3D Printing & Intellectual Property

For 3D printing services:

  • You confirm that you have the rights to use and share any design files submitted
  • We do not claim ownership of your designs
  • We may refuse to print objects that violate laws or intellectual property rights

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

For any questions regarding this Privacy Policy:

Cosmicraft Labs
Email: hello@cosmicraftlabs.com
Website: https://cosmicraftlabs.com/
Contact No: +91 85211 23026